Refund Policy

Refund Policy 

1. Returns & Exchanges

We accept returns and exchanges within 30 days of delivery. To be eligible, items must be:

• Unused and in the same condition received

• In the original packaging

• Accompanied by a receipt or proof of purchase

Certain items cannot be returned (non-returnable items include perishable goods, personal care items, custom products, and digital downloads).

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2. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds are processed to your original payment method within 5–10 business days.

• Late or missing refunds: Contact your bank or card issuer if you haven’t received a refund after processing.

3. Exchanges

We replace items only if they are defective, damaged, or the wrong size/color (if applicable).
To request an exchange, contact us before sending the item back.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error (wrong item, damaged item).

• We recommend using a trackable shipping service or purchasing shipping insurance.

5. Cancellations

Orders may be canceled within 24 hours of purchase unless already shipped.

6. Contact

For returns, exchanges, or refund questions, contact us at:
Email: Jirehapparelllc@outlook.com